Yes, we offer shipping through a shipping company of your choice or through our partner shipping companies, such as DHL and FedEx (TNT), via air, sea, and land.

Delivery times depend on your location and the availability of the products.

• In-stock products: Products available for immediate delivery are shipped during business hours, subject to order confirmation.
• Short lead-time products: Products with a lead time of 3–5 business days are shipped within the specified timeframe.
• Made-to-order products: Depending on the product and production requirements, made-to-order items are shipped within 2–4 weeks or 6–8 weeks.

Please contact us for specific delivery times and availability for your location.

Usually, we work with the shipping companies we have agreements with—DHL and TNT (FedEx)—or we can arrange shipping through a company of your choice.

By consulting with international shipping companies and drawing on our years of experience, we strive to ensure our packaging is flawless to prevent potential issues. Our warehouse staff are experts in this field. Each pallet and package is prepared to be sealed in accordance with international shipping standards.

Customer satisfaction is our highest priority. To ensure the quality and reliability of our products, all items undergo the necessary quality checks and testing before shipment.

Due to the nature of our products and the quality-control procedures involved, we do not accept returns. We are committed to providing reliable, properly inspected products that meet our customers’ requirements.

As we cannot verify who installed our products, how they were installed, or whether the required pre-installation and maintenance procedures were properly followed, we are unable to provide a standard warranty for products that are not installed through our designated service centers.

However, customer satisfaction remains our priority. If a product is confirmed to have a manufacturing or product defect, we will review the case and, where applicable, provide a replacement product or a refund.

We generally offer our customers Zaptur® OEM parts, genuine(original) parts, and high-quality brands that have been proven reliable and meet internationally recognized quality standards.

Our focus is to provide dependable products that deliver consistent performance, durability, and value for our customers.

You can contact us through our contact page! We will be happy to assist you.